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    • About Your Training

    Ladder and Stepladder User - Ladder Association (E-Learning)

    HSS Training
    Ladder e-learning course with practical training session and assessment covering working safely with steps and ladders. 

    £0.00*

    Prices incl. VAT plus shipping costs

    See dates available
    ...........................................

    Course Details

    Product number: LADDER_ELEARN_U|3793

    To provide delegates with the knowledge required to work safely with ladders and step ladders in the course of their daily duties.

    NOTE

    Completing the e-learning alone does not qualify you as a ladder user; industry standards require both the knowledge gained in the e-learning theory session and assessed use of the equipment to demonstrate proficiency. Once you have completed the e-learning, you must also complete the practical assessment and testing at a Ladder Association approved HSS Training centre.  On successful achievement, of all three parts, we will apply for your Ladder Association Certification and ID Card.

    To take advantage of this, please follow the below steps:

    1. Get in touch with us on 0345 605 0006 or click below to book - at this time you will be charged the full course cost
    2. Complete the theory e-learning module which can be done anytime, anywhere and on any device, at a pace which suits you (compatible with PCs, Macs, tablets and smartphones on any modern internet browser)
    3. Once you have completed and successfully passed the e-learning, please contact us to book your practical training and assessment at one of our Ladder Association approved centres - you will be asked to provide evidence of successful completion of the e-learning certificate which is created / printed at the end of your e-learning
      Delegates are required to attend an HSS Training Ladder Association approved training centre within 90 days of completing the e-learning module to sit their theory exam and undertake practical training and assessment [this has been temporarily increased due to Covid-19]
    4. You will need to bring a copy of your ‘certificate of completion’ to the course for the trainer to verify, without this you will be refused entry
    5. Upon entry to the course, you will be asked to complete an open book multiple choice questionnaire which is based on the knowledge gained from the e-learning.  This will be followed by a practical training and assessment session, with the duration dependent upon knowledge and experience

    To find the next available date at a centre near you, please contact us on 0345 605 0006 or email training@hss.com.

    • This course is also available as a half-day tutor led Ladder Association Users course, please click here.

    You must have attended the Ladder Association - Ladders & Stepladders User course and have a valid LadderCard prior to attending the Inspection course.

    Please note: The e-learning module must be completed within 6 months of the date of booking

    Book Now Download PDF

    The e-learning module is a series of videos covering the same content as the normal classroom based Ladder Association Users course.
    • Aims and Objectives
    • Information
    • Roles and Responsibilities
    • Equipment
    • Site, Task, Equipment, People (STEP)
    • Storage, Transport, Maintenance
    • Hazards
    • Assessments

    • AM courses start at 08:30
    • PM courses start at 12:30
    Book Now Download PDF

    Operatives and supervisors who require the knowledge and practical skills to work safely with ladders and stepladders.

    This e-learning module is ideal for those individuals who do not want time away from their job / workplace.

    • This course is also available as a half-day tutor led Ladder Association Users course, please click here.

    As a company that is committed to providing high quality services to all our clients, we will always aim to make reasonable adjustments ensuring all individuals receive the required help they need.
    Click here to learn more

    Book Now Download PDF

    Having completed the e-learning theory module, delegates will be issued with a 'certificate of completion'.  Delegates will then need to contact HSS Training to sit their theory exam and undertake practical training and assessment in one of our training centres within 90 days of completing the e-learning module [temporarily increased due to Covid-19].  The follow up event is a half day face to face session with practical training and assessment.

    To find the next available date at a centre near you, please contact us on 0345 605 0006 or email training@hss.com.

    All delegates will still be expected to complete a theory test when they arrive at a training centre to verify that they have the knowledge to continue to the practical element of the course.  Delegates will be required to bring their e-learning 'certificate of completion' with them on the day.

    Successful completion of this course will result in the issuing of a Ladder Association Ladder User’s ID card and Certificate of Training valid for 5 years.

    Book Now Download PDF

    Ladder and Stepladder User (E-Learning) Course FAQs


    About The Ladder Association 

    Q1. What is The Ladder Association? 
    The Ladder Association is the UK's leading body for ladder safety. It sets industry standards, provides expert guidance and promotes safe ladder and stepladder use. It's training aims to help reduce falls from height caused by improper ladder use. 
    _________________________________________________________________________________

    Q2. Is this course recognised by The Ladder Association? 
    Yes, this e-learning course follows The Ladder Association's official syllabus and best practice guidance. It is delivered by HSS Training, an approved Ladder Association training provider. 
    _________________________________________________________________________________

    About the Course 

    Q3. What does the Ladder and Stepladder User e-learning course cover?
    This course covers current legislation, regulations & guidance, roles & responsibilities, leaning ladders, stepladders, and combination ladders, pre-use checks, storage, transportation, maintenance and personal hazards. It aims to provide the essential theory needed before attending the practical assessment required for full certification. 
    _________________________________________________________________________________

    Q4. How long does the e-learning course take? 
    Most delegates complete the e-learning in 2-4 hours, depending on experience. You can complete it anytime, anywhere, working through modules at your own pace. The e-learning must be completed within 6 months of booking. 
    _________________________________________________________________________________

    Who Should Attend 

    Q5. Who is this course suitable for? 
    This course is ideal for any delegate who uses ladders or stepladders at work, including operatives, maintenance staff, facilities teams, and supervisors. It's also suitable for those who prefer completing the theory element online before attending their practical training and assessment. 
    _________________________________________________________________________________

    Q6. Are there any entry requirements?
    Delegates must have a good understanding of written and spoken English to complete the theory exam and practical assessment. For additional support, please refer to Q12. Delegates should be at least 16 years old, in good health, physically fit and capable of lifting, carrying, and maneuvering ladders/ stepladders. No prior experience or qualifications are needed.
    _________________________________________________________________________________

    How the Training Works 

    Q7. How does the e-learning course work?
    You'll receive login details within 24 hours of providing your contact information. You can access the course on any internet-connected PC, Mac, tablet or smartphone using a modern browser. Complete the modules at your own pace, this must be done within 6 months of booking. 
    _________________________________________________________________________________

    Q8. What happens after completing the e-learning module? 
    After successfully completing the e-learning modules, contact HSS Training to book your theory exam, practical training and assessment at a Ladder Association approved HSS Training Centre. This must be done within 90 days of completing the e-learning module to gain full certification. You can contact us on 0345 605 0006 or email training@hss.com.  

    ______________________________________________________________________________


    Assessments & Certification 

    Q9. How is the course assessed? 
    At the training centre, you'll complete an open-book multiple choice theory test to confirm the knowledge gained from completing your e-learning modules. You will then participate in practical training and assessment covering safe use of ladders and stepladders. You must complete the e-learning modules, theory exam and the practical assessment to achieve full certification. 
    __________________________________________________________________________

    Q10. What do the 'Level' and 'Category' mean on my LadderCard?
    Every LadderCard shows the level you're trained to use:
    • U = User: trained to safely use ladders and stepladders
    • INSP = Inspector: trained to inspect ladders and stepladders
    • INST = Instructor: trained to deliver Ladder Association courses

    The category shows which courses you've completed, e.g Ladders & Stepladders or Steps & Step Stools, so employers know exactly what qualification you have achieved. 
    _________________________________________________________________________________

    Q11. What certification will I receive? 
    Once you complete the e-learning modules, the theory exam and practical assessment, you'll receive an official Ladder Association LadderCard and Certificate, valid for 5 years. 
    _________________________________________________________________________________

    Delegate Support & Accessibility 

    Q12. What support is available if I have additional needs or require adjustments? 
    At HSS Training, we are committed to providing an inclusive and supportive learning environment. If you’re neurodivergent, have a disability, have a specific learning need, or English isn’t your first language, please refer to our reasonable adjustments guide. 
    _________________________________________________________________________________

    Still Have Questions?

    If you need further support please contact us on 0345 605 0006, use our live chat or email training@hss.com.
    _________________________________________________________________________________

    Book Now Download PDF
    • Course Aims

    • Agenda

    • FAQs

    • Who Should Attend

    • Certification

    To provide delegates with the knowledge required to work safely with ladders and step ladders in the course of their daily duties.

    NOTE

    Completing the e-learning alone does not qualify you as a ladder user; industry standards require both the knowledge gained in the e-learning theory session and assessed use of the equipment to demonstrate proficiency. Once you have completed the e-learning, you must also complete the practical assessment and testing at a Ladder Association approved HSS Training centre.  On successful achievement, of all three parts, we will apply for your Ladder Association Certification and ID Card.

    To take advantage of this, please follow the below steps:

    1. Get in touch with us on 0345 605 0006 or click below to book - at this time you will be charged the full course cost
    2. Complete the theory e-learning module which can be done anytime, anywhere and on any device, at a pace which suits you (compatible with PCs, Macs, tablets and smartphones on any modern internet browser)
    3. Once you have completed and successfully passed the e-learning, please contact us to book your practical training and assessment at one of our Ladder Association approved centres - you will be asked to provide evidence of successful completion of the e-learning certificate which is created / printed at the end of your e-learning
      Delegates are required to attend an HSS Training Ladder Association approved training centre within 90 days of completing the e-learning module to sit their theory exam and undertake practical training and assessment [this has been temporarily increased due to Covid-19]
    4. You will need to bring a copy of your ‘certificate of completion’ to the course for the trainer to verify, without this you will be refused entry
    5. Upon entry to the course, you will be asked to complete an open book multiple choice questionnaire which is based on the knowledge gained from the e-learning.  This will be followed by a practical training and assessment session, with the duration dependent upon knowledge and experience

    To find the next available date at a centre near you, please contact us on 0345 605 0006 or email training@hss.com.

    • This course is also available as a half-day tutor led Ladder Association Users course, please click here.

    You must have attended the Ladder Association - Ladders & Stepladders User course and have a valid LadderCard prior to attending the Inspection course.

    Please note: The e-learning module must be completed within 6 months of the date of booking

    The e-learning module is a series of videos covering the same content as the normal classroom based Ladder Association Users course.
    • Aims and Objectives
    • Information
    • Roles and Responsibilities
    • Equipment
    • Site, Task, Equipment, People (STEP)
    • Storage, Transport, Maintenance
    • Hazards
    • Assessments

    • AM courses start at 08:30
    • PM courses start at 12:30

    Ladder and Stepladder User (E-Learning) Course FAQs


    About The Ladder Association 

    Q1. What is The Ladder Association? 
    The Ladder Association is the UK's leading body for ladder safety. It sets industry standards, provides expert guidance and promotes safe ladder and stepladder use. It's training aims to help reduce falls from height caused by improper ladder use. 
    _________________________________________________________________________________

    Q2. Is this course recognised by The Ladder Association? 
    Yes, this e-learning course follows The Ladder Association's official syllabus and best practice guidance. It is delivered by HSS Training, an approved Ladder Association training provider. 
    _________________________________________________________________________________

    About the Course 

    Q3. What does the Ladder and Stepladder User e-learning course cover?
    This course covers current legislation, regulations & guidance, roles & responsibilities, leaning ladders, stepladders, and combination ladders, pre-use checks, storage, transportation, maintenance and personal hazards. It aims to provide the essential theory needed before attending the practical assessment required for full certification. 
    _________________________________________________________________________________

    Q4. How long does the e-learning course take? 
    Most delegates complete the e-learning in 2-4 hours, depending on experience. You can complete it anytime, anywhere, working through modules at your own pace. The e-learning must be completed within 6 months of booking. 
    _________________________________________________________________________________

    Who Should Attend 

    Q5. Who is this course suitable for? 
    This course is ideal for any delegate who uses ladders or stepladders at work, including operatives, maintenance staff, facilities teams, and supervisors. It's also suitable for those who prefer completing the theory element online before attending their practical training and assessment. 
    _________________________________________________________________________________

    Q6. Are there any entry requirements?
    Delegates must have a good understanding of written and spoken English to complete the theory exam and practical assessment. For additional support, please refer to Q12. Delegates should be at least 16 years old, in good health, physically fit and capable of lifting, carrying, and maneuvering ladders/ stepladders. No prior experience or qualifications are needed.
    _________________________________________________________________________________

    How the Training Works 

    Q7. How does the e-learning course work?
    You'll receive login details within 24 hours of providing your contact information. You can access the course on any internet-connected PC, Mac, tablet or smartphone using a modern browser. Complete the modules at your own pace, this must be done within 6 months of booking. 
    _________________________________________________________________________________

    Q8. What happens after completing the e-learning module? 
    After successfully completing the e-learning modules, contact HSS Training to book your theory exam, practical training and assessment at a Ladder Association approved HSS Training Centre. This must be done within 90 days of completing the e-learning module to gain full certification. You can contact us on 0345 605 0006 or email training@hss.com.  

    ______________________________________________________________________________


    Assessments & Certification 

    Q9. How is the course assessed? 
    At the training centre, you'll complete an open-book multiple choice theory test to confirm the knowledge gained from completing your e-learning modules. You will then participate in practical training and assessment covering safe use of ladders and stepladders. You must complete the e-learning modules, theory exam and the practical assessment to achieve full certification. 
    __________________________________________________________________________

    Q10. What do the 'Level' and 'Category' mean on my LadderCard?
    Every LadderCard shows the level you're trained to use:
    • U = User: trained to safely use ladders and stepladders
    • INSP = Inspector: trained to inspect ladders and stepladders
    • INST = Instructor: trained to deliver Ladder Association courses

    The category shows which courses you've completed, e.g Ladders & Stepladders or Steps & Step Stools, so employers know exactly what qualification you have achieved. 
    _________________________________________________________________________________

    Q11. What certification will I receive? 
    Once you complete the e-learning modules, the theory exam and practical assessment, you'll receive an official Ladder Association LadderCard and Certificate, valid for 5 years. 
    _________________________________________________________________________________

    Delegate Support & Accessibility 

    Q12. What support is available if I have additional needs or require adjustments? 
    At HSS Training, we are committed to providing an inclusive and supportive learning environment. If you’re neurodivergent, have a disability, have a specific learning need, or English isn’t your first language, please refer to our reasonable adjustments guide. 
    _________________________________________________________________________________

    Still Have Questions?

    If you need further support please contact us on 0345 605 0006, use our live chat or email training@hss.com.
    _________________________________________________________________________________

    Operatives and supervisors who require the knowledge and practical skills to work safely with ladders and stepladders.

    This e-learning module is ideal for those individuals who do not want time away from their job / workplace.

    • This course is also available as a half-day tutor led Ladder Association Users course, please click here.

    As a company that is committed to providing high quality services to all our clients, we will always aim to make reasonable adjustments ensuring all individuals receive the required help they need.
    Click here to learn more

    Having completed the e-learning theory module, delegates will be issued with a 'certificate of completion'.  Delegates will then need to contact HSS Training to sit their theory exam and undertake practical training and assessment in one of our training centres within 90 days of completing the e-learning module [temporarily increased due to Covid-19].  The follow up event is a half day face to face session with practical training and assessment.

    To find the next available date at a centre near you, please contact us on 0345 605 0006 or email training@hss.com.

    All delegates will still be expected to complete a theory test when they arrive at a training centre to verify that they have the knowledge to continue to the practical element of the course.  Delegates will be required to bring their e-learning 'certificate of completion' with them on the day.

    Successful completion of this course will result in the issuing of a Ladder Association Ladder User’s ID card and Certificate of Training valid for 5 years.

    Book Now
    Download PDF

    Want to train at your premises?

    This course can be delivered as a dedicated course at your premises / site.

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    Prices displayed exclude VAT
    DURATION PRICE ATTENDEES BOOK NOW
    1 hr £122.00

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