To provide delegates with the knowledge required to work safely with ladders and step ladders in the course of their daily duties.
You must have attended this Ladder Association - Ladders & Stepladders User course and have a valid LadderCard prior to attending the Inspection course
Ladder Association courses are recognised by The Health and Safety Executive (HSE) as the leading safety training when working with Ladders. For further information please download ‘LA455 Safe Use of Ladders and Stepladders – a brief guide’ which is the new guidance jointly produced by the Ladder Association and the HSE.
The theory portion of this course can be undertaken prior to attending a HSS Training centre for the practical instruction and assessment. Please click here for more information.
- Aims and Objectives
- Information
- Roles and Responsibilities
- Equipment
- Site, Task, Equipment, People (STEP)
- Storage, Transport, Maintenance
- Hazards
- Assessments
- AM courses start at 08:30
- PM courses start at 12:30
Ladder Association theory assessments are now ‘open book’ allowing delegates to refer to electronic or printed course materials as well as their own notes during their assessment.
Operatives and supervisors who require the knowledge and practical skills to work safely with ladders and stepladders.
As a company that is committed to providing high quality
services to all our clients, we will always aim to make reasonable adjustments
ensuring all individuals receive the required help they need.
Click here to learn more
Successful completion of this course will result in the issuing of a Ladder Association Ladder User’s ID card and Certificate of Training valid for 5 years.
Ladder and Stepladder User Course FAQs
About The Ladder Association
Q1. What is The Ladder Association?
The Ladder Association is the UK's leading authority for ladder safety, setting standards, providing guidance and supporting safe use and inspection of ladders and stepladders. Falls from height remain the most common workplace injuries, so training aims to equip delegates will the knowledge and skills to know when to use a ladder, choose the right type and work safely whether at home or work.
_________________________________________________________________________________
Q2. Is this course recognised by The Ladder Association?
Yes, this course follows The Ladder Association's official guidance and best practice. It's delivered by HSS Training, a Ladder Association approved training provider.
_________________________________________________________________________________
About the Course
Q3. What does the Ladder and Stepladder User course cover?
This course covers how to safely use ladders and stepladders, carry out pre-use checks, identify and avoid hazards, storage, transportation and maintenance. The course combines theory, practical exercises and a short assessment.
_________________________________________________________________________________
Q4. How long does the course take to complete?
The Ladder and Stepladder User course is half a day.
_________________________________________________________________________________
Who Should Attend
Q5. Who is this course suitable for?
This course is suitable for delegates who use ladders or stepladders at work, including tradespeople, maintenance teams, facilities staff, site operatives and similar roles. It's ideal for those that require proof of ladder compliance for their role or task.
_________________________________________________________________________________
Q6. Are there any entry requirements?
No formal qualifications or experience are needed, but delegates must have a good understanding of written and spoken English. For additional support, please refer to Q12. Delegates should be at least 16 years old, in good health, physically fit and capable of lifting, carrying, and maneuvering ladders/ stepladders.
_________________________________________________________________________________
How the Training Works
Q7. What should I bring on the day?
PPE: Please bring safety boots, hi-vis vest/jacket, hard-hat (preferably with a chin strap), protective gloves, eye protection, safety footwear, long-sleeve top and trousers (shorts are not permitted). You'll also need valid photo ID such as a passport, driving license or CSCS card. Please also bring your own lunch as this is not provided. Complimentary tea and coffee are available and your trainer can suggest nearby dining options if needed. All course materials are provided, but you’re welcome to bring your own notebook and pen to complete written activities. If you need help sourcing PPE, please call 0345 605 0006 or email training@hss.com.
_________________________________________________________________________________
Q8. Is there parking available at the training centre?
Most of our training venues offer free on-site parking, although spaces may be limited. You’ll receive full parking details, including What3Words navigation, in your joining instructions once your booking is confirmed. Alternatively, you can find parking availability and other venue details on our Training Centres information page
______________________________________________________________________________
Assessments & Certification
Q9. How is the course assessed?
Assessment includes a 20-question, multiple-choice theory exam and practical assessment covering pre-use checks, carrying, setting up and completing a task using ladders and stepladders.
__________________________________________________________________________
Q10. What do the 'Level' and 'Category' mean on my LadderCard?
Every LadderCard shows the level you're trained to use:
- U = User: trained to safely use ladders and stepladders
- INSP = Inspector: trained to inspect ladders and stepladders
- INST = Instructor: trained to deliver Ladder Association courses
The category shows which courses you've completed, e.g Ladders & Stepladders or Steps & Step Stools, so employers know exactly what qualification you've achieved.
Q11. What certification will I receive?
Successful delegates who complete both the theory and practical assessment will be awarded a LadderCard and certificate.
_________________________________________________________________________________
Delegate Support & Accessibility
Q12. What support is available if I have additional needs or require adjustments?
At HSS Training, we are committed to providing an inclusive and supportive learning environment. If you’re neurodivergent, have a disability, have a specific learning need, or English isn’t your first language, please refer to our reasonable adjustments guide.
_________________________________________________________________________________
Still Have Questions?
If you need further support please contact us on 0345 605 0006, use our live chat or email training@hss.com.
_________________________________________________________________________________
To provide delegates with the knowledge required to work safely with ladders and step ladders in the course of their daily duties.
You must have attended this Ladder Association - Ladders & Stepladders User course and have a valid LadderCard prior to attending the Inspection course
Ladder Association courses are recognised by The Health and Safety Executive (HSE) as the leading safety training when working with Ladders. For further information please download ‘LA455 Safe Use of Ladders and Stepladders – a brief guide’ which is the new guidance jointly produced by the Ladder Association and the HSE.
The theory portion of this course can be undertaken prior to attending a HSS Training centre for the practical instruction and assessment. Please click here for more information.
- Aims and Objectives
- Information
- Roles and Responsibilities
- Equipment
- Site, Task, Equipment, People (STEP)
- Storage, Transport, Maintenance
- Hazards
- Assessments
- AM courses start at 08:30
- PM courses start at 12:30
Ladder Association theory assessments are now ‘open book’ allowing delegates to refer to electronic or printed course materials as well as their own notes during their assessment.
Ladder and Stepladder User Course FAQs
About The Ladder Association
Q1. What is The Ladder Association?
The Ladder Association is the UK's leading authority for ladder safety, setting standards, providing guidance and supporting safe use and inspection of ladders and stepladders. Falls from height remain the most common workplace injuries, so training aims to equip delegates will the knowledge and skills to know when to use a ladder, choose the right type and work safely whether at home or work.
_________________________________________________________________________________
Q2. Is this course recognised by The Ladder Association?
Yes, this course follows The Ladder Association's official guidance and best practice. It's delivered by HSS Training, a Ladder Association approved training provider.
_________________________________________________________________________________
About the Course
Q3. What does the Ladder and Stepladder User course cover?
This course covers how to safely use ladders and stepladders, carry out pre-use checks, identify and avoid hazards, storage, transportation and maintenance. The course combines theory, practical exercises and a short assessment.
_________________________________________________________________________________
Q4. How long does the course take to complete?
The Ladder and Stepladder User course is half a day.
_________________________________________________________________________________
Who Should Attend
Q5. Who is this course suitable for?
This course is suitable for delegates who use ladders or stepladders at work, including tradespeople, maintenance teams, facilities staff, site operatives and similar roles. It's ideal for those that require proof of ladder compliance for their role or task.
_________________________________________________________________________________
Q6. Are there any entry requirements?
No formal qualifications or experience are needed, but delegates must have a good understanding of written and spoken English. For additional support, please refer to Q12. Delegates should be at least 16 years old, in good health, physically fit and capable of lifting, carrying, and maneuvering ladders/ stepladders.
_________________________________________________________________________________
How the Training Works
Q7. What should I bring on the day?
PPE: Please bring safety boots, hi-vis vest/jacket, hard-hat (preferably with a chin strap), protective gloves, eye protection, safety footwear, long-sleeve top and trousers (shorts are not permitted). You'll also need valid photo ID such as a passport, driving license or CSCS card. Please also bring your own lunch as this is not provided. Complimentary tea and coffee are available and your trainer can suggest nearby dining options if needed. All course materials are provided, but you’re welcome to bring your own notebook and pen to complete written activities. If you need help sourcing PPE, please call 0345 605 0006 or email training@hss.com.
_________________________________________________________________________________
Q8. Is there parking available at the training centre?
Most of our training venues offer free on-site parking, although spaces may be limited. You’ll receive full parking details, including What3Words navigation, in your joining instructions once your booking is confirmed. Alternatively, you can find parking availability and other venue details on our Training Centres information page
______________________________________________________________________________
Assessments & Certification
Q9. How is the course assessed?
Assessment includes a 20-question, multiple-choice theory exam and practical assessment covering pre-use checks, carrying, setting up and completing a task using ladders and stepladders.
__________________________________________________________________________
Q10. What do the 'Level' and 'Category' mean on my LadderCard?
Every LadderCard shows the level you're trained to use:
- U = User: trained to safely use ladders and stepladders
- INSP = Inspector: trained to inspect ladders and stepladders
- INST = Instructor: trained to deliver Ladder Association courses
The category shows which courses you've completed, e.g Ladders & Stepladders or Steps & Step Stools, so employers know exactly what qualification you've achieved.
Q11. What certification will I receive?
Successful delegates who complete both the theory and practical assessment will be awarded a LadderCard and certificate.
_________________________________________________________________________________
Delegate Support & Accessibility
Q12. What support is available if I have additional needs or require adjustments?
At HSS Training, we are committed to providing an inclusive and supportive learning environment. If you’re neurodivergent, have a disability, have a specific learning need, or English isn’t your first language, please refer to our reasonable adjustments guide.
_________________________________________________________________________________
Still Have Questions?
If you need further support please contact us on 0345 605 0006, use our live chat or email training@hss.com.
_________________________________________________________________________________
Operatives and supervisors who require the knowledge and practical skills to work safely with ladders and stepladders.
As a company that is committed to providing high quality
services to all our clients, we will always aim to make reasonable adjustments
ensuring all individuals receive the required help they need.
Click here to learn more
Successful completion of this course will result in the issuing of a Ladder Association Ladder User’s ID card and Certificate of Training valid for 5 years.
Want to train at your premises?
This course can be delivered as a dedicated course at your premises / site.
Find out More